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Information on online dispute resolution: The EU Commission has set up an internet platform for online dispute resolution (so-called "OS platform"). The OS platform serves as a contact point for the out-of-court settlement of disputes regarding contractual obligations arising from online sales contracts. You can reach the OS platform under the following link: http://ec.euopa.eu/consumers/odr "Notice pursuant to Section 36 Consumer Dispute Resolution Act (VSBG).